FAQ

What is your return policy?

You have 30 days from delivery to return an item. Items should be unused and unwashed with tags attached. For hygiene reasons, underwear, swimwear and intimate products can only be returned if unopened, unless they arrive faulty. Full details are in our Refund Policy.

What payment methods do you accept?

All major credit and debit cards, Apple Pay, Google Pay, Shop Pay and Klarna, plus local payment methods in some countries. The options available to you are shown at checkout, which is secure and encrypted.

Can I modify or cancel my order after placing it?

Contact us as soon as possible. If your order hasn’t shipped yet, we’ll change or cancel it for you. If it has already shipped, you can return it under our 30-day returns policy once it arrives.

Do you ship internationally?

Yes — we ship to every country we can reach. Shipping is a flat US$4.95 worldwide, and free on orders over US$35.

How long does shipping take?

Orders are processed within 1-3 business days. Most customers receive their orders within 10-20 business days from dispatch. Every order is tracked, and we email you the tracking link as soon as it ships.

How much is shipping?

Shipping is a flat US$4.95 to anywhere in the world, and free on orders over US$35. Delivery takes 10–20 business days.

Can I track my order?

Yes. Every order is tracked — as soon as it ships we email you a tracking link, which you can also enter on our Track Order page.

How do I find my size?

Each product page lists its sizes. Many of our clothes use the maker’s weight-based sizing, shown in kg and lb, and these tend to run small — if you’re between two sizes, size up. If you’re unsure, message us before ordering and we’ll help.